In the pursuit of excellence we aim to get Better Every Day.
1.1 You must, during the checkout process, pay the prices of the products you order.
1.2 Payments must be made by any of the permitted methods specified on our website from time to time.
1.3 If you fail to pay to us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and/or by written notice to you at any time cancel the contract of sale for the products.
1.4 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:
(a) an amount equal to the amount of the charge-back;
(b) all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
(c) an administration fee of £ 25.00; and
(d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 6.4 (including without limitation legal fees and debt collection fees), and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 6.4.
2.1 Our policies and procedures relating to the delivery of products are set out in this Section 7.
2.2 We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process.
2.3 We will use reasonable endeavours to deliver your products on or before the date for delivery set out in the order confirmation or, if no date is set out in the order confirmation, within 15 business days following the date of the order confirmation; however, we do not guarantee delivery by this date.
2.4 We do guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 60 days following the later of receipt of payment and the date of the order confirmation.